Policies

The terms for buying a Piece, in plain words.

All sales final

Every Piece is one of a kind and sells once, so all sales are final. We do not accept returns or exchanges. Please read the photos, dimensions, and condition notes on a Piece before you buy, and contact us first if you have a question.

Damage in transit

If a Piece arrives damaged, tell us within 7 days of delivery. Email [email protected] with your order details and photos of the Piece and its packaging. We will then offer a replacement or a refund, at the studio's discretion.

Shipping and pickup

  • Shipping is priced by the size of the Piece: small, medium, large, or oversized. You see the price at checkout before you pay.
  • Free local pickup is available. Choose it at checkout and we will contact you to arrange a time.
  • Orders ship within 5 business days of purchase. We ship within the United States.
  • Sales tax is calculated at checkout.

Privacy

You never need an account to buy from us. Here is what is collected and why.

  • Checkout. Payment is handled by Stripe, which collects your name, email, shipping address, and payment details. We never see or store your card number. We receive your name, email, shipping address, and order details so we can ship your Piece.
  • The Drop list. If you leave your email to hear about the next Drop, we keep it for that purpose. To be removed, email [email protected].
  • Site analytics. We use Cloudflare Web Analytics to count visits and see which pages are read. It is designed to work without cookies and without tracking you across other sites.
  • No selling. We do not sell your data.